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Products > ARGUS Property Management > Services
 
 
Services and Support from the Source

ARGUS Software™ Client Services partners with customers to align business strategies with technology solutions in order to create sustainable value. Our people are dedicated to helping real estate companies better manage the financial, operational and informational aspects of their portfolio. Through experience gained in hundreds of successful consulting engagements, we enable our clients to apply the right solution for their needs, from initial strategy to deployment and training.

Since customer satisfaction is not just about having the best products, we take extra effort to reinforce your decision to choose ARGUS Software with every contact, every visit, and every phone call. We are committed to your success. By providing full-service consulting, implementation, training and support services to your organization, we help you capitalize on the adoption of solutions across your company and drive operating efficiencies to your bottom line.

We approach solutions from an industry perspective, and view technology as a tool by which to meet business objectives. Our highly qualified Client Services professionals bring vast real estate experience to the table, in addition to technical know-how. We also leverage strategic consulting alliances with premier organizations to lend complementary skills to an implementation.

Why ARGUS Software Client Services?
Our experience shows that the best results come through a close relationship between your organization and ARGUS Software Client Services. We do not just install the software or teach you what buttons to press on a keyboard. We work beside you to understand your vision, business requirements and processes – to plan, manage and execute the many decisions and tasks necessary to successfully integrate your new information systems with your operations.

Quality Professionals
Leverage the real world experience of our consultants, from CPAs and graduate degreed professionals to property managers from top real estate companies. With diverse IT and in-depth industry and business backgrounds, we understand the technology and how it applies to your real estate environment.

Proven Methodology
Proven in hundreds of successful client engagements for industry-leading customers, our project management methodology ensures consistent results for short-term engagements or major implementations. ARGUS Software’s emphasis on teambuilding at the beginning of a project ensures the smooth transition of ownership and knowledge transfer to your staff as the project progresses. Our training sessions help your users understand the business reasons behind the software, empowering them to make improved contributions to your operations.

Real Estate Dedication
All of our consultants are 100 percent dedicated to delivering real estate solutions and has thorough training on ARGUS Software. ARGUS Software also assigns knowledge specialists to answer the industry-specific challenges of our customers on topics such as recoveries, budgeting, collections and asset valuation.

Relationship-Driven for Customer Success
We maintain the highest level of responsiveness to our clients’ business needs. A team-driven approach to each project ensures shared responsibility for success between ARGUS Software, the client and consulting partners.

Our Method
ARGUS Software Client Services consults in the key real estate workflows enabled by ARGUS Software products: Asset Valuation, Budgeting and Forecasting, Operations and Cash Flow. We work with you to help determine the right mix of solutions, get them implemented, and make sure they are successfully deployed within the organization and between partners. Depending on your specific needs, our services are available both on a point basis and as part of a full-scale design and deployment process.

ARGUS Software Client Services benefit customers through:

  • Implementation
  • Training
  • Coordination with ARGUS Software’s top-notch Client Support



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