Learn from the people who develop and deliver your solutions

Training from ARGUS Software™ Client Services ensures the maximum value from the implementation of your software in the minimum amount of time. Our comprehensive education and documentation offerings help you achieve successful deployment and rollout throughout your organization. We provide classes on-site in your offices, via the web or at our ARGUS Software training facilities to ensure that customer stakeholders and partners are well-versed in how to use the software.

Are you using ARGUS Software software effectively?
Whether you are completing the implementation of a new ARGUS Software solution, or trying to increase adoption of an existing solution, effective training is a must. Change happens within your company. Employees leave, new people become responsible for using the software or the existing team is just not applying the software correctly for the business. Ion, training can cover the effective use of your current technology environment in conjunction with ARGUS Software solutions. Prior to and after installation of each application, ARGUS Software consultants provide private and public training.

What it takes
Training held onsite in your offices can be customized to suit your needs. ARGUS Software also conducts regularly scheduled classes on specific software packages and business topics. We also offer selected training courses via the Web or around special industry conferences such as FUSION. If required, customized documentation is created for you that references your company's key usage and processes associated with the software.

Our Method
ARGUS Software Client Services offers training to customers when they need it, and in the form that best suits their current needs - whether that is in the form of customized, one-on-one training, classroom training or delivery of self-help documentation or online courseware.

Education
Training classes can be held on a scheduled or customer-request basis. We have the facilities to accommodate classes in our training rooms at our Dallas headquarters.

We also send regular bulletins to our user community to announce scheduled classes on all solutions. ARGUS Software's scheduled training courses are a great way to learn alongside other users who are facing similar business challenges.

Our "Train the Trainer" program provides the client's educational specialist with the tools to conduct their own end user training. This offers the flexibility to expand a user base without scheduling additional classes for each employee. Some ARGUS Software customers have trained hundreds of their own associates using this method.

Refresher Training from ARGUS Software helps current users apply the solution more effectively for the goals of their business. Refresher training often leads to our customers discovering functionality they didn't even know they had.

Education steps:

Documentation
One of the most crucial steps of the implementation lifecycle is the delivery of quality documentation of end user procedures. Referenceable documentation assists in the transfer of knowledge, and the transition of duties expanding upon the number of users available to support your system. Customized documentation can also help support unique functionality and processing requirements.

• Quick Reference Guides (QRGs) provide step-by-step instruction on the various system processes. We encourage clients to use these tools as the basis for their own internal procedures documentation.
• Quick Reference Guides (QRGs) provide step-by-step instruction on the various system processes. We encourage clients to use these tools as the basis for their own internal procedures documentation.
• Quick Reference Cards (QRCs) are color, 2-sided, laminated cards that are "cheat sheets" for the various applications that a user can reference quickly; QRCs are also available for download on our web site.
• Basic and advanced courseware enables companies to self-train employees on specific software processes. Some of these classes can be taken online through Web enabled sessions for maximum flexibility

ARGUS Software offers excellent self-help information through our online eSupport site, including an FAQ and knowledge database. As useful information and workarounds are identified during consulting and support engagements, these are passed on to our informational resources and incorporated into future training sessions.

Documentation steps:


Real results
ARGUS Software solutions and services support your need to process complex financial and business information across your entire portfolio - so effective training needs to do much more than teach your employees and partners how to push buttons on a keyboard. Training needs to address the real-world application of best practices for the key workflows of your business.